What we hold, and what we don’t

Who is responsible for your information

Jeevrit is run by Harsh Srivastava, a sole proprietor trading as Jeevrit, based in Kanpur, Uttar Pradesh, India. Under India's Digital Personal Data Protection Act, 2023, that makes him your Data Fiduciary: the person answerable for what happens to your data.

Privacy and grievances: privacy@jeevrit.com. The Grievance Officer is Harsh Srivastava. General support: support@jeevrit.com.

We are a one-person company. Writing to that address reaches the person who can actually act on your request.

Jeevrit is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. It offers general wellness and lifestyle information only.

If you only joined the waitlist

The waitlist form on this site collects your email address, and a first name if you choose to give one — the name field is optional and the form says so. Nothing else is collected: no phone number, no city, no tracking profile.

We use it for one thing: to tell you when Jeevrit opens up. Your consent is recorded with the exact wording that was on screen when you gave it, and you can withdraw it at any time by emailing privacy@jeevrit.com, which also deletes the record.

Everything below this section applies once you have an account. If you have only joined the waitlist, this section is the whole of it.

What we collect

You give us:

• Account details — your email address, your name or preferred name, and your password. Your password is stored in a scrambled form that nobody, including us, can read.
• Your profile and goals — age band, and where you set a weight goal, your age in years, height and weight; your diet pattern, cuisine preferences, cooking situation, budget, work and schedule.
• Health details, if you choose to give them — medical conditions, medicines, allergies, exercise limitations, and pregnancy or breastfeeding status. Every one of these is optional. We use them to avoid suggesting something that may not suit you. We never use them to advise on, track, or treat the condition itself, and they never appear in the suggestions you see.
• What you log — meals, water, sleep, activity, energy, and how you got on with your plan.
• Women's Health, only if you switch it on — your periods, symptoms, moods, tests and notes, and, each only with its own permission, fertility signs, your birth control, a pregnancy, perimenopause check-ins and sexual activity. From these the app works out estimates, patterns and suggestions by its own fixed rules, not by AI.
• What you send us — meal photos, voice recordings, chat messages, and support requests.

Please do not send us information you do not want processed, particularly in chat, photos or support messages, where you are typing freely.

What your device gives us, and what we create

Your device gives us:

• Health Connect data, only if you connect it — steps, sleep, hydration, weight and exercise. In Women's Health, your periods, cervical mucus and ovulation tests, only when you tap Import. We only read it; we never write anything back.
• Approximate location, only if you allow it — used to show air quality for your area. We store a city or area, not a trail of where you have been.
• Basic technical information — your device and app version, and the security details needed to keep your account safe.

And we create your daily plans, reports, insights, streaks and achievements, along with records of your consents, your privacy requests, and security events.

Why we use it, and on what basis

We use your data on the basis of your consent, which you give separately for separate things and can withdraw at any time:

• Running your account — signing you in, keeping the service working and secure, answering support.
• Your health and lifestyle data — storing what you log, learning your usual patterns, building your plans and reports, and leaving out suggestions that may not suit your health.
• AI personalisation (optional) — sending some of your information to an AI provider, so your plan, reports and chat are personal to you.
• Women's Health tracking (optional) — keeping a cycle record, and the calendar, estimates and suggestions built from it.
• Women's Health features (optional, one each) — fertility and trying to conceive; birth control; pregnancy; perimenopause; bringing history in from another app; letting your cycle shape the rest of Jeevrit.
• Sexual activity, and sharing with a partner (optional, one each) — recording sexual activity; a link that shows one person only what you choose.
• Product news (optional) — occasional emails about Jeevrit, only if you ask for them.

Each of these has its own consent, which you can read in full in the app. When you sign up, you agree in one step to what Jeevrit needs to work: the terms, this policy, and storing what you log. Every optional use is asked for separately and stays off until you turn it on — AI personalisation on the same screen, and each Women's Health feature the first time you use it. Each consent is recorded on its own, with the version you were shown, and you can withdraw any of them at any time from the app's settings. Saying no to the optional ones does not cost you your account, and saying no to AI personalisation does not stop chat working. We also use data where the law requires it, and to prevent fraud, abuse or harm.

Who else sees your information

We use other companies to run Jeevrit. They act only on our instructions. We do not sell your data, and we do not share it for advertising.

• Supabase — stores your data, signs you in, keeps your files. India (Mumbai).
• Oracle Cloud — runs our servers. India (Mumbai).
• DeepSeek — writes your chat replies, and the wording of your daily plan and reports. China.
• OpenAI — recognises meal photos, turns your voice into text, and helps our search understand what you type. United States.
• Expo — delivers notifications. United States.
• Google — delivers notifications on Android; Google sign-in, if you use it; payments through Google Play. United States.
• CPCB (Government of India) and OpenWeather — air quality for your area, from the area you allowed. India; United Kingdom.
• Langfuse — helps us look into problems with AI features, with your account details replaced by a code. European Union.
• Zoho — our email, when you write to us. India.

Your data leaving India

Two of these matter enough to say plainly. Chat, and the wording of your daily plan and reports, are written by DeepSeek, a provider in China. If you grant the optional AI personalisation consent, your conditions, medicines, allergies and pregnancy status are included in what chat sends. If you do not grant it, they are not sent at all: the safety checks that use them run on our own servers.

If you use Women's Health and grant AI personalisation, chat is also told, with each message, the day of your cycle and roughly how many days until your next period, and, when you ask about your cycle, a summary of what the app already shows you. Your notes and sexual-health entries are never sent. Without AI personalisation, chat is told nothing about Women's Health.

Meal photos and voice recordings go to OpenAI in the United States to be recognised or turned into text.

We are telling you this rather than burying it, because we think you are entitled to know which country your health information is in before you decide to share it. If this changes, we will publish it and, where the law requires, ask you again.

How long we keep things

We keep what we need for as long as the purpose needs it:

• Account, profile and health details — until you delete your account.
• Your logs, plans, reports and chat — until you delete them, or you delete your account.
• Women's Health records — until you delete them, delete your Women's Health data in its settings, or delete your account.
• Voice recordings — deleted as soon as they have been turned into text. The text stays with your entry.
• Meal photos — kept with the meal; deleted when you delete the meal or your account.
• Copies of your data you asked to download — 7 days, then deleted automatically.
• Technical records that keep the service running, such as error logs — a short time, with personal details removed.
• Security records — longer, and kept to the minimum.
• Records of your consents — kept after you delete your account, reduced to the minimum needed to show what you agreed to.

Two honest caveats. Backups are kept for a limited time and are only used to recover from a failure. And once something has been sent to an AI provider, that provider's own rules on keeping data apply; we do not control their records.

We do not keep the full text of your AI conversations for monitoring. When we look into a problem with an AI feature, we record as little as we can and replace your account details with a code.

Your rights

Under the DPDP Act you can:

• Get a copy of your data — download it from Settings.
• Correct anything wrong or incomplete.
• Delete your account and data — request it in Settings, or see the deletion page on this site.
• Withdraw a consent at any time, as easily as you gave it.
• Nominate someone to act for you if you die or cannot act.
• Complain, first to us and then to the Data Protection Board of India.

Use Settings for a copy of your data and for deletion, or write to privacy@jeevrit.com for anything else. We acknowledge your request and act on it as quickly as we can. We will resolve a grievance within 90 days, and normally far sooner. If we need to check it is really you before acting, we will say so.

Withdrawing a consent stops new use for that purpose. It does not undo what we lawfully did before, and it does not by itself erase what we already hold; ask for deletion for that. Deleting removes, or schedules the removal of, your account, profile, logs and files. A minimal record of the request itself, and anything we must keep for security or by law, may remain.

Keeping it safe

Other people using Jeevrit cannot see your data. Files you upload are stored privately and can only be opened through links that expire quickly. Your consents are recorded so we can show what you agreed to and when. Anyone who works on Jeevrit sees only what their work needs, and that access is recorded. Health details are kept out of notifications and web addresses.

No system is perfectly secure. Please use a password you use nowhere else, and protect your device. If a breach affects your data, we will tell you and the Data Protection Board as the law requires.

Children

Jeevrit is for adults aged 18 and over. If you tell us you are under 18, we stop there and save nothing. We do not knowingly process a child's data. If you believe a child has created an account, write to privacy@jeevrit.com and we will remove it.

Changes and contact

If we change something that matters, we will publish the new version with its date and, where it affects a consent you have given, ask you to agree again before it applies to you.

Harsh Srivastava, sole proprietor trading as Jeevrit · Kanpur, Uttar Pradesh, India · privacy@jeevrit.com