The agreement between us

Who you are agreeing with

Jeevrit is provided by Harsh Srivastava, a sole proprietor trading as Jeevrit, based in Kanpur, Uttar Pradesh, India.

Contact: support@jeevrit.com. Privacy and grievances: privacy@jeevrit.com.

What Jeevrit is — and what it is not

Jeevrit is a general wellness and lifestyle app. It helps you record what you eat, drink and do, and gives you a small number of ordinary daily actions, summaries of your own patterns, and general educational information.

Jeevrit is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. It is not a doctor, a diagnosis, a prescription service, an emergency service, or a substitute for professional care.

• It will not tell you what is wrong with you, or what is causing a symptom.
• It will not tell you to start, stop or change any medicine or dose.
• It will not give you a treatment plan for any condition.
• It will not prescribe supplement dosing, extracts, or medicinal formulations.
• It will not handle an emergency. If something may be urgent, it will tell you to seek care and stop there.

If you record conditions, medicines or allergies, we use them only to avoid suggesting things that may not suit you. That is a safety filter, not medical care, and it cannot catch everything.

Always consult a qualified healthcare professional for medical advice, diagnosis or treatment, and never delay seeking it because of something you read in Jeevrit. If you think you may have a medical emergency, contact your doctor or local emergency services immediately.

Who may use it

You must be 18 or over. Jeevrit is not for children, and we do not knowingly provide it to anyone under 18.

You need an account. Please give accurate details, keep your password to yourself, and tell us at support@jeevrit.com if you think someone else has got into your account.

Guidance follows what you tell us. If the information you enter is wrong, incomplete or out of date, what Jeevrit suggests may be unsuitable. Keeping it current is your part of this.

Your content

What you put in is yours. You keep ownership of your logs, photos, voice notes and messages.

You give us the permission we need to store and process that content in order to run the features you actually use — no wider than that, and always subject to the Privacy Policy and the consents you have given. You can export your data or delete your account from Settings at any time.

Please only upload content you have the right to upload, and nothing unlawful.

Using it properly

Please do not: break the law with it; try to break into it, overload it, or get around its security or rate limits; scrape or bulk-extract from it; resell it; use it on someone else's behalf as though it were clinical advice; or deliberately try to make the assistant produce unsafe content.

We may suspend or close an account being used abusively, fraudulently, unlawfully, or in a way that puts someone at risk. Where it is reasonable to do so, we will tell you why.

Availability and changes

Jeevrit is a young product and is still changing. Features may be added, altered or withdrawn. We do not promise uninterrupted service, though we do use reasonable security, backup and incident practices.

If we change these terms in a way that affects you materially, we will publish the new version and, where a consent is affected, ask you to agree again.

Jeevrit Plus

Jeevrit has a free version and an optional paid subscription, Jeevrit Plus. You never have to pay to keep logging, tracking or using the free features. The free version has fewer features and lower limits; the Plus page in the app lists what each includes.

Price. The price, the billing period and any offer are shown on the Plus page and again on Google Play's checkout before you confirm. The price shown at checkout is the price you pay. It includes the taxes Google Play adds where they apply. Where an offer applies, the Plus page says how long the offer price lasts and what the price is afterwards.

Billing. Payment is taken by Google Play, under Google Play's own terms. We never see or store your card or bank details. Your Google account is charged when you subscribe, or when a free trial ends, and then at the start of each billing period.

Renewal. A subscription renews automatically at the end of each period, monthly or yearly, until you cancel it. If we ever raise the price of a subscription you already have, Google Play tells you before the higher price applies, and you can cancel instead of paying it.

Free trials. Some offers start with a free trial. If you do not cancel before the trial ends, the first payment is taken when it ends. A trial is for people who have not had one before; Google Play and Jeevrit decide who is eligible. We may sometimes offer extra free days, for example in return for feedback, and that offer states its own conditions.

Cancelling. You can cancel at any time in Google Play: Play Store → your profile → Payments & subscriptions → Subscriptions. In Jeevrit, Settings → About Jeevrit → Manage or cancel your subscription takes you there. Cancelling stops the next renewal. Plus keeps working until the end of the period you have already paid for, and then your account returns to the free version.

Refunds. Refunds are handled under Google Play's refund policy. If something went wrong, write to support@jeevrit.com and we will help; we can also refund a payment ourselves where it is fair to. This does not take away any right you have under the Consumer Protection Act, 2019.

If a payment fails, Google Play retries it for a few days and Plus keeps working meanwhile. If it still fails, Plus pauses until the payment goes through or the subscription ends.

Fair use. Plus includes generous monthly allowances for the features that cost us the most to run, such as messages to Jivi, meal photos and voice logging. Your current allowance and what is left of it are shown in the app. Allowances can differ between plans and offers, and if we change one for the worse we will tell you first.

When Plus ends, your account returns to the free version. Your logs and history are kept; the free version's features and limits apply to them, as shown in the app and described in the Privacy Policy.

Changes to Plus. We may add to Plus, and we may change or remove a Plus feature. If a change takes away something important you are paying for, we will tell you in advance, and you can cancel before it applies.

Our responsibility, and its limits

We take building this carefully seriously. But you should know what we are and are not promising: Jeevrit is provided on a reasonable-effort basis, and we do not promise it will be error-free, always available, or right for your particular circumstances.

Nothing in Jeevrit is medical advice, and we are not responsible for a decision to act on general wellness information instead of consulting a professional. We are not responsible for a third-party service failing, or for what you do with your own data once you have exported it.

Nothing here limits any liability that Indian law does not allow us to limit — including liability for death or personal injury caused by negligence, for fraud, or any right you have as a consumer under the Consumer Protection Act, 2019. Those rights stand whatever this document says.

Ending it

You can stop using Jeevrit and delete your account at any time from Settings.

Deleting your account does not cancel a Jeevrit Plus subscription. Google Play holds it, so please cancel it in Google Play as well, or it will keep renewing.

We may close your account if you break these terms materially, or if we stop offering the service — in which case we will give you reasonable notice and a chance to export your data.

The sections on your content, our liability limits, and governing law survive the end of this agreement.

Law and disputes

These terms are governed by the laws of India. Courts at Kanpur, Uttar Pradesh have jurisdiction, and nothing in this clause takes away a right you have to bring a consumer complaint where the law lets you bring it.

Please write to us first. Most problems are quicker to fix directly: support@jeevrit.com, or privacy@jeevrit.com for anything about your data. We aim to resolve grievances within 90 days and normally much sooner.